AGREEMENT BETWEEN THE AGENT & RIDA INTERNATIONAL TRAVEL AND TOURISM

This Web site is offered to you, the agent, conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of this Web site constitutes your agreement to all such terms, conditions, and notices.

RATES

All prices quoted in this website are confidential & subject to revision without notice. RIDA INTERNATIONAL TRAVEL AND TOURISM reserves the right to pass on any increases in rates caused by the changes in local, state or federal taxes. At times, due to high occupancy, hotels may not apply contract rates. In such instances, other rates will be quoted. When using any part of this website in any publication, notification in writing is necessary and RIDA INTERNATIONAL TRAVEL AND TOURISM must be provided with copies of this publication.

ACCOMMODATION

Hotel accommodation is generally on "run-of-house" basis. However, in the event hotel accommodation in the requested hotel is not available, every effort will be made for an alternate and will be advised accordingly.

TRAVEL DOCUMENTS

Travelers should consult their travel agent for travel documentation and disclosure requirements. Travelers are solely responsible for obtaining valid travel documents and information pertaining to laws and customs of their destination. RIDA INTERNATIONAL TRAVEL AND TOURISM is not responsible for any charges, fees or penalties that subsequently may be imposed by any government agency or for charges incurred due to incomplete or incorrect travel documents.

RATINGS

Ratings are included for general information. The ratings do not necessarily reflect the same evaluation as ratings by other organizations.

CHILD POLICY

Child policy varies from each hotel to hotel. At the time of booking, the number of children accompanying parents should be specified along with details of their ages to avoid any embarrassing situation at the time of check-in.

HOTEL CHECK-IN & CHECK-OUT TIME

Normal check-in time on day of arrival is 1400 hours. If arriving by any an early morning flight and room needed on arrival, the room should be reserved from the previous night. The check-out time on the day of departure is 1200 hours. If you intend to check-out late, please note that the hotel is entitled to charge additional charges.

COMMENTS/COMPLAINTS

It is imperative that any complaints be made known to the respective RIDA INTERNATIONAL TRAVEL AND TOURISM handling agents or its representatives without any delay so that appropriate action can be taken.

PAYMENTS

Prepayment for all services should be made to RIDA INTERNATIONAL TRAVEL AND TOURISM office. RIDA INTERNATIONAL TRAVEL AND TOURISM reserves the rights to cancel the booking if there’s a delay in making payment.

CANCELLATION POLICY

Cancellation deadline will be given at the time of confirmation for each booking. Due to supplier policies, it is necessary to charge cancellation fees. Please ensure that your clients have suitable insurance policies to cover these charges. Any amendment or cancellation of a guaranteed/ reconfirmed / voucher reservation will attract amendment / cancellation fee, which could range from a minimum of one night accommodation to forfeiture of full charges depending on the service being amended /released. For no-shows,100% cancellation charges will apply. For packages and some of the hotel properties, different cancellation policies do apply. RIDA INTERNATIONAL TRAVEL AND TOURISM will notify you on this along with the confirmation of each booking. For all tours, transfers and tickets 100% cancellation charges will apply, when booked, in the event of no-show or cancellation.

REFUNDS

Requests for refund should be made in writing within 14 days after the scheduled completion of the services. Refund requests for curtailed stays cannot be processed unless provided with documentary evidence from the supplier. All refund requests are subject to obtaining a refund approval from our suppliers and no refunds can be given without this approval. The supplier reserves the right to process and whether or not to approve the refund request and if necessary, charge an administrative fee. For packages, no refunds can be processed for partially utilized services and no-shows.

RESPONSIBILITY

It is understood that, RIDA INTERNATIONAL TRAVEL AND TOURISM acts as agent only for all services covered hereby. Further RIDA INTERNATIONAL TRAVEL AND TOURISM shall not be responsible for any loss, injury or damage resulting from acts of God, dangers, fire, breakdown of machinery, equipment or vehicles, acts of government authority, wars, civil disturbances, riots, thefts, pilferage, epidemics, quarantines or any delays or changes including any extra expense which the passenger may incur as a result of any of the foregoing causes. Further, RIDA INTERNATIONAL TRAVEL AND TOURISM does not operate nor own or control any means of sightseeing and accommodation and therefore cannot assume any liability in case of injury loss, damage, delay or accident, delay or irregularity which may be caused by defect in any vehicle or for any reason whatsoever, or through acts or default of any supplier or company or person engaged in carrying out the arrangements. Travel documents, including visas, as well as compliance with customs regulations, are the responsibility of the clients. RIDA INTERNATIONAL TRAVEL AND TOURISM will not be responsible for costs incurred by passengers not having proper passports or visas.

ACCURACY

Although every effort has been made to ensure the accuracy of the information however we cannot accept responsibility for any errors or omissions and reserve the right to vary, amend or cancel any of the arrangements featured in this website should we find such alterations if necessary. We will of course do our best to inform you of changes, but prices may be subject to change without notice as well as ownership. The details and information included in the website are subject to change and all liability for loss, disappointment, negligence or other damage caused by this is hereby excluded.